Quality Control Inspector

Company Name:
HCI integrated solutions
Job Summary:
The Quality Control Inspector checks compliance with all established standards in order to meet customer expectations. He will participate in all process improvement activities and validate all changes to ensure their effectiveness, efficiency, and compliance with legal and contractual requirements. Inspect for compliance with all Safety policies and regulations.
Duties and Responsibilities:
? Assist in maintaining a Quality Control Plan (QCP) that describes procedures for monitoring performance to include a description of the inspection system to cover all task area services and a description of follow-up procedures to ensure that deficiencies are corrected.
? Follows surveillance audit means of measuring process improvements and capturing customer feedback using the online software tool, ICE (Interactive Customer Evaluation).
? Coordinate and research continuous improvement issues crossing all DLA/DSS support functions.
? Assist with facilitation of management analysis reviews which influence policy decisions involving installation management.
? Prepare correspondence, reports of inspections or investigations, and recommendations for action.
? Examine records, reports, and documents in order to establish facts and detect discrepancies.
? Inspect maintenance operations to ensure compliance with applicable army standards/regulations and production control procedures.
? Establish procedures to monitor customer support/satisfaction in all contract support areas.
Preferred Knowledge/Skills/Abilities:
? Knowledge of principles and processes for providing customer service includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
? Knowledge ISO Principles. Protocols, Policies, Procedures, and Lean Six Sigma approaches.
? Ability to define work performance standards and define and apply metrics to measure quality performance against established quality standards
? Ability to give full attention to what people are saying, taking time to understand the points being made.
? Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
? Determining causes of operating errors and deciding what to do about it.
? The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
? The ability to communicate information and ideas in writing so others will understand.
? The ability to apply general rules to specific problems to produce answers that make sense.
? Ability to operate a Personal Computer (PC) with a functional knowledge of Microsoft Office Applications (primarily Microsoft Word, Excel, Outlook, Power Point and Windows graphical user interface) and Data/web based systems required for task area performing work.
? Ability to work under stressful conditions and be physically able to demonstrate the training/support tasks to standard.
? Must have the appropriate qualifications, certification, and/or license under the requirements for the task area being performed under this contract prior to commencement of work.
? Must able to obtain and maintain a SECRET security clearance.
Additional Position Information:
Bachelor's Degree in a Quality Management, Green Belt certification preferred. Minimum four (4) years of experience in military support operations, with ISO 9001 experience
An equivalent combination of education and experience as identified above.
It is the policy of HCI - integrated solutions to provide employment opportunities without regard to race, color, religion, sex, national origin, age, handicap, or veteran status.
Location: Schofield Barracks, HI
Status: Full Time
Date Posted: 7/9/2013

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