[Close] 

Customer Services Relations Assistant NF-01

Videos
Duties
Help
## Duties
### Summary
The Area of Consideration for this vacancy announcement is ISLAND OF OAHU. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.)
PLEASE SEE BELOW FOR THE UPCOMING JOB FAIR!!! (INFORMATION IN BOLD LETTERS)
JOB FAIR Date 24-OCT-2018.
Learn more about this agency
### Responsibilities
Performs customer service relations work that contributes toward the well-being of guests and the protection and safety of other employees and government property.
Checks membership cards of persons desiring entrance to the facility.
Uses tact and diplomacy to deny entrance to unauthorized personnel and to those whose dress or manner does not meet prescribed standards.
Provides security at designated areas by patrolling the premises to prevent unauthorized access.
Performs routine security checks to insure buildings, gates and equipment are properly locked or secured.
### Travel Required
Not required
##### Supervisory status
No
##### Promotion Potential
None
#### Job family (Series)
1101 General Business And Industry
Requirements
Help
## Requirements
### Conditions of Employment
Direct Deposit and Social Security Card is required
Meet qualification/eligibility/background requirements for this position
A one year probationary period may be required
Satisfactorily complete an employment verification (E-Verify) check
Completed and signed DA Form 3433 is required prior to entrance on duty
A valid drivers' license is required for positions that require the incumbent to drive and operate a motor vehicle.
Satisfactory completion of pre-employment checks as required by AR 215-3 to include a National Agency Check.
### Qualifications
Minimum Qualifications:
1. Related experience as described above.
2. Must possess excellent customer services relations skills in order to communicate tactfully in attending to the needs of guests and enforce the various policies, requirements and rules of the facility for which employed.
3. Must be able to operate and use the various safety and other electronic and automated equipment involved in providing to the well-being of guests and the protection and safety of employees and government property.
### Education
This job does not have an education qualification requirement.
### Additional information
Manual Application: If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 3:00 P.M. HST on the closing date of the announcement in order to process your application in a timely manner. Please note that neglecting to respond to the job related questions may result in an ineligible rating.
Additional selections may be made from this vacancy announcement for up to 90 days after the closing date.
Payment Permanent Change of Station (PCS) costs is NOT authorized, based on a determination that a PCS move is NOT in the Government's interest.
Please check out our Applicant Information Kit to view additional information you may find useful when applying for our jobs. (Click hereto view kit or copy this URL: http://cpol.army.mil/employ/NAF/NAFApplicantInformationKit.pdf
This is a flexible position that there are no guaranteed hours. Must be willing to serve in a continuing position on a scheduled or as needed basis.
Army NAF Paysetting rules/requirements apply to this vacancy announcement.
Applications are valid for 90 days after submission date. Applicants will be referred to selecting officials as additional vacancies occur.
This position is located at Leilehua Golf Course, Wahiawa, Hawaii.
This is a Standing Register with an initial cutoff date set for 24-OCT-2018. Eligible applicants will be referred to management upon request.
JOB FAIR Date 24-OCT-2018.
Family and MWR is looking for professional, fun and enthusiastic people to
be a part of our team. Join us at our upcoming Hiring Fair.
See below for specifics:
October 24- Aliamanu Youth Center (Gym)
174 Kauhini Road, Honolulu HI 96818
NO BASE ACCESS REQUIRED
656-0129
Hiring For All Positions! - 8:30 a.m. - 2 p.m.
To be considered for an interview, bring/have the follow:
(2) Professional References with Contact Information
DD214 (For Veterans)
Military Orders (For Military Spouses)
SF50 or DA3434 (For Current Employees)
Valid Photo ID
Social Security Card
Additional requirements for Child & Youth vacancies:
High School Diploma
College Transcripts
Note. Applicants who participate in the Hiring Fair will receive first consideration. All job offers are tentative pending clearance of background checks or consideration of preference eligible candidates.
For a full listing of duties for this position, please click on the link below.
https://acpol2.army.mil/fasclass/searchfs/searchnafoutput.asp?fcp=zutpk3eFRt2fkpzbzq9Sh3OCRtyUbYOdmKpXhQ%3D%3D
Read more
### How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Applicants can claim the following eligibilities:
NAF Preference - Involuntarily Separated From the Military
NAF Preference - Spouse Employment Preference (SEP)
NAF Priority Consideration - Business Based Action
NAF Priority Consideration - Current Appropriated Funds Employee CNE (APF)
NAF Priority Consideration - Current/Former NAF Employee (CNE/FNE)
NAF Priority Consideration - Outside Applicant Veteran (OAV)
NAF Priority Consideration - Spouse/Widow/Parent of Veteran (OAV)
If you are claiming any of the above eligibilities, your supporting documentation must be received at the time of application.
Read more
### Background checks and security clearance
##### Security clearance
Not Applicable
##### Drug test required
No
Required Documents
Help
## Required Documents
The following documents must be submitted with your application:
Resume
Optional: Job Application (DA Form 3433) will be accepted in place of a Resume.
The below items are accepted and may be needed to support a qualification and/or a claimed priority/preference:
Cover Letter
DD-214
DA Form 3434, PCS Orders, Marriage Certificate
Resume
SF-50
Transcript
Benefits
Help
## Benefits
Review our benefits
How to Apply
Help
## How to Apply
You may submit your application package using one of the two methods identified below:
1. Electronically (preferred) at https://www.usajobs.gov/ and search for Vacancy Identification Number (VIN)
2. Manually : Please refer to the "Additional Information" section of this announcement for instructions.
Read more
### Agency contact information
### Tori Dobbs
##### Phone
808-656-1430
##### Email
tori.a.dobbs.naf@mail.mil
##### Address
EW-NAF-W3RBAA US ARMY GARRISON HAWAII
DO NOT MAIL
Fort Shafter, HI 96858
US
Learn more about this agency
### Next steps
Your resume will be reviewed to verify that qualification requirements have been met. We appreciate your interest in this position!
Read more
Fair & Transparent
## Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
### Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Equal Employment Opportunity (EEO) for federal employees & job applicants
Read more
### Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Learn more about disability employment and reasonable accommodations or how to contact an agency.
Read more
#### Legal and regulatory guidance
Financial suitability
Social security number request
Privacy Act
Signature and false statements
Selective Service
New employee probationary period
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/514146100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Open & closing dates: 10/17/2018 to 11/19/2018
Service: Competitive
Pay scale & grade: NF 1
Salary: $10.10 to $12.50 per hour This position is not entitled to 10.99% COLA (Island of Oahu), subject to change without notice.
Appointment type: Intermittent
Work schedule: Intermittent


Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Operations Assistant NF-01
Volcano, HI Army Installation Management Command
Hotel Customer Service Agent NF-03
Honolulu, HI HQDA Field Operating Agencies and Staff Su...